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- HelpPrices and feesWhat is the CNCT Service Fee?A fee TEKTO CNCT adds on top of your tradesperson’s hourly rate. You see it beside the rate before you confirm, it is held in escrow with the first hour, and it never comes out of the…/help
- HelpPayments and escrowAm I charged when I book?No. Your payment is held in escrow when you confirm — including the first hour at the confirmed rate and the CNCT Service Fee. It is released when you enter your CNCT Code, after the work…/help
- HelpGetting startedDoes it cost anything to join?No. Registering costs nothing, and you can look at profiles and prices before you commit to anything. You pay only when you book a job: the tradesperson’s hourly rate plus the CNCT Service…/help
- HelpGetting startedHow do I book my first job?Type the job and your postcode into the search on the homepage, then pick a TEKTO VERIFIED tradesperson from the results. Each profile shows the tradesperson’s hourly rate, and you see the…/help
- HelpPayments and escrowHow does payment work?You fund each booking into escrow before the work starts. The money is released to the tradesperson when you confirm with your completion code, or 3 hours after they mark the job complete…/help
- HelpPrices and feesHow much commission does TEKTO CNCT take?12% or 15% of your labour on each completed job. Materials carry 0%, and the CNCT Service Fee the customer pays sits on top of your rate./help
- HelpGetting startedWhat does it cost to join?Nothing. There is no membership fee, there are no lead credits and you never pay to quote. Commission comes out of jobs you complete, and nothing else./help