We started because getting a tap fixed should not take three weeks
TEKTO CNCT began with a broken boiler in a rented flat in Southborough and a fortnight of unanswered calls. Every route to a tradesperson led to the same place: a directory that sold the enquiry on to four firms, none of whom turned up, and a stack of quotes that had nothing in common with each other.
The problem was never a shortage of good tradespeople. Kent is full of them. The problem was that nothing in between the homeowner and the tradesperson was working for either of them — the homeowner could not tell who had been checked, and the tradesperson was paying for leads that went nowhere and chasing invoices for work already done.
Verify once, price once, and hold the money until the work is done. Everything else follows from that.




