Why we ask every care home for its CQC location ID
When you register a care home, we ask for its CQC location ID. It is on your certificate of registration and on your home's page on the CQC website. Your provider ID, which covers your whole organisation, is a different number; we need the location one. Before your account can book a shift, we check it against CQC's public register: the home's name and address should match the details you gave us, and the registration should be current. An account whose details don't match cannot book until they do. A group running several homes registers each one with its own location ID, because CQC registers, inspects and rates each location separately, and a carer should always know which home a shift is at.
The check protects three groups of people at once. For carers, every shift they accept is at a home CQC has registered to provide care, not an address they know nothing about, and they see the home's name and address, as CQC holds them, before they accept. For residents, a home whose registration has been cancelled or suspended cannot use TEKTO CNCT to fill the gaps in its rota. And for you, every shift, timesheet and carer record is tied to the location CQC inspects, so the summary you download matches the home the inspector is standing in. We check the register again [HOW OFTEN], so a change to your registration shows on your account as well as on the CQC website.
Carers only take shifts at homes CQC has registered. A home whose registration is cancelled or suspended cannot book.
Checking your registration is not an inspection, a rating or an endorsement. Your rating is CQC's judgement of your home, and responsibility for the care your residents receive stays with your home and its registered manager, whoever is on shift. What TEKTO CNCT does is make sure the people you book have passed the checks above, and keep the evidence where you can find it. Your own duties, such as a carer's induction and showing them your fire procedures on their first shift, are still yours. Carers themselves do not need a CQC number: CQC registers care providers and their registered managers, not individual care workers. Registered nurses hold their own registration with the NMC instead, which is why a nurse's profile shows their PIN.